Remote Desktop Management | 6 to 12 years | Mumbai & Bengaluru
Capgemini
2 - 5 years
Bengaluru
Posted: 9/17/2024
Job Description
Job Description
• Proven work experience as a Desktop Support Engineer, Technical Support Engineer or similar role
• Hands-on experience with Windows environments
• Need multi-tasking & resolves complex incidents and requests related to – One drive, google drive, SSO, O365, Printers & end user issues.
• Assist end users with their endpoint devices.
• Troubleshoot corporate applications (MS Office Suite, Enterprise supported browsers, Java Plug-ins )
• Knowledge of AV Scan
• Serves as a point of escalation for major incidents that are unresolved at the helpdesk level.
Primary Skill
sRemote Desktop Support/ Remote Desktop Support Secondary SkillsWindows OS
About Company
Capgemini is a global leader in consulting, technology services, and digital transformation. Headquartered in Paris, France, Capgemini provides a wide range of services, including IT consulting, managed services, business process outsourcing, and digital transformation solutions. With over 360,000 employees across more than 50 countries, the company focuses on helping organizations innovate and transform their businesses to remain competitive in a rapidly changing digital landscape. Capgemini is known for its expertise in cloud computing, AI, cybersecurity, and other emerging technologies, working closely with clients to develop sustainable and cutting-edge solutions.
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